HELP CENTER
Questions, answered clearly.
The essentials about previews, licensing, payments, downloads and subscriptions.
Last updated: August 15, 2026Can I browse without an account?
Yes. The homepage, stock library, pricing, license and help pages are public. An account is only needed for customer actions such as saving synced favorites, purchasing, downloading and managing a future subscription.
Are the public videos the original files?
No. Public players use preview files intended for evaluation. After payments open, a verified purchase will unlock the clean original file in the customer account.
Are any clips free?
Yes. Selected clips are marked FREE and their original files can be downloaded with a customer account. Premium clips remain available as watermarked previews until checkout opens.
Can I use a licensed clip commercially?
Yes. The standard MOVIQO license covers commercial and personal projects, including websites, advertising, social media, films and presentations. The raw clip may not be resold or redistributed as a standalone stock asset.
Are payments available now?
Not yet. MOVIQO is waiting for its payment-provider review to finish. You can join the notification list from the pricing or payment page and receive an update when secure checkout opens.
What currency will I pay in?
Prices are displayed in US dollars. The payment page will show the final amount before you confirm a purchase.
What happens to unused monthly downloads?
The planned Creator and Studio subscriptions include rollover credits while the subscription remains active. Final checkout terms will be shown before payments open.
Still unsure? Send your question through the contact page before publishing your project.